To get an Airtel eSIM in Kenya, you can follow these steps:
- Check device compatibility: Not all devices support eSIM technology, so it’s important to confirm if your device is compatible. You can dial *#06# on your smartphone, and if an EID (Embedded SIM ID) number is displayed, it means your device is eSIM compatible.
- Visit an Airtel shop or dealer: Once you have confirmed that your device supports eSIM, you can visit any Airtel shop or dealer to purchase the eSIM. You can dial *100# on your phone to locate the nearest Airtel shop.
- Set up the eSIM: When you visit the Airtel shop, a customer care executive will guide you through the process of setting up your eSIM using a provided QR code. They will help you with the necessary instructions to activate and configure the eSIM on your device.
Alternatively, you can also call Airtel customer care for guidance on how to set up your eSIM. They can provide you with the necessary instructions and support to activate your eSIM.
It’s worth noting that Airtel Kenya launched its eSIM service on February 23, 2023, becoming the third telecom company in Kenya to offer eSIM support.
The introduction of eSIM provides customers with the benefits of quick and simple online setup, as well as being environmentally friendly due to its plastic-free and zero carbon emission nature .
Please make sure to contact Airtel or visit their official website for the most up-to-date information on the availability and process of obtaining an eSIM in Kenya.