To check your airtime balance on Telkom Kenya, you can use the following methods:
USSD Code Method:
- Dial *131# from your Telkom mobile line and press the call button. Your Telkom airtime balance will be displayed on the screen.
- Alternatively, you can dial *188# to check your Telkom data and airtime balance.
T-kash Menu Method:
- Go to the T-kash menu on your phone.
- Select “My Account” and then choose “Check balance”.
- Enter your T-kash PIN and press “Send”. You will receive an SMS from T-kash with your current balance.
Telkom Mobile App:
- You can use the Telkom mobile app to check your airtime balance. Install the app on your phone, log in to your account, and you should be able to view your airtime balance and other information.
- Open your browser and visit the Telkom Kenya website at myaccount.telkom.co.ke.
- Log in to your account using your Telkom number and password.
- Once logged in, you can check your data and airtime balance along with other account information
If you encounter any issues or need further assistance, you can reach out to Telkom customer service through their call center for assistance call customer care by dialing 100 on Telkom network, or 020-2221000 from other networks..